The Professionalization of New IT Occupations: The Case of France Telecom’s Intranet Webmasters

The developments of Information and Communication Technology are coupled with competencies that are transforming and occupations which are being redefined. The intranet webmasters’ case is symptomatic of such a phenomenon. This paper studies how, along with the evolution of technology, the webmaster population emerges and attempts to professionalize itself. This article is based on a monographic research regarding an industrial firm and on a comparison between the structures of the webmaster profession in France and the USA.

Benghozi.P-J, Bureau.S, Socio-Économie du Travail n°25 (Économies et Sociétés, tome XXXIX), avril 2005, p.775-802.

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